Get Free Delivery On All Orders above HK$259. Our standard shipping includes all urban areas of Hong Kong Island, Kowloon and New territories.
A flat rate of HK$40 will be charged for orders under HK$259. Except for remote areas and outlying islands.
For your convenience, we have partnered with local couriers to deliver at the best possible times.
At the moment, we only provide our service within Hong Kong.
Delivery Schedule:
- Our Standard shipping time is 1 - 4 Business days from the date of your order. Delivery times may vary, but we strive to deliver within one week.
- Deliveries take place 7 days a week between 10 am to 6 pm.
- Deliveries on public holidays are subject to couriers working hour.
Upon any circumstances where we cannot meet the delivery schedule, we will notify you beforehand. If you have specific delivery requirements, feel free to contact us by Whatsapp (852) 94421885 or email info@hiitwaterhk.com.
Special Delivery Cases: Free Shipping Exclusions
Free shipping excludes remote areas and Islands. Within these areas, a surcharge will be applied to orders delivered according to the courier service quoted rates.
Remote Areas: Tai O, Pui O, South Lantau and Mui Wo
Remote Islands: Cheung Chau, Peng Chau and Lamma Island
2-Day Delivery Guarantee Exclusions
2-Day delivery guarantee excludes Standard shipping time 1-4 Business days for selected products. For more details, visit our Guaranteed Delivery Terms and Conditions page.